I have the 2nd generation iPod touch (iPhone’s next don’t worry!) and the case that I use to clip it to me when I mow the yard, run or workout, broke.
What would you do? Go out and buy a new one? Sometimes that would be my answer but I didn’t run out and replace it, I called Griffin Technology and talked to their customer support people. I was just going to ask them if they could bill me for a replacement part but instead they told me they’d ship me a new one, FREE! It’s coming UPS as well, complete with a tracking number. If you know me, you know the joy I find in tracking a package as it comes across the U.S. to my humble abode.
I just feel like I have to give a little credit where credit is due and deserved. Bill, the customer rep from Griffin Technology, was helpful, nice and didn’t keep me on the phone for long.
I’d recommend checking out their website. I have a couple of other products from them and have been happy with all of them. I’m thinking of getting the Simplifi to keep my desk a little less cluttered.
You get to hear my rants so I thought it was only right to hear a rave as well.